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Our most frequently asked questions are discussed below. You may browse the topics using the panel on the right. If you need further help, please email us at info@stringtemple.com
 

Return Policies & Legal Stuff

What is your Return Policy on purchased CDs and Downloads?

String Temple will offer full refunds to customers who, after receiving technical support by emailing customerservice@stringtemple.com within 15 days of placing their order, remain unable to successfully download or playback tracks or albums. Otherwise, all other orders placed on the Download Store are final. Please see the Customer Service & Technical Support FAQ section below for additional information on how to request technical support.

 
FAQ Topics
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