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I'm having difficulty downloading or playing the MP3 files. How do I contact Technical Support?
If you are experiencing difficulties downloading or playing your purchased MP3 files, or should you encounter any other technical difficulties, you can reach Customer Service by emailing customerservice@stringtemple.com. Please reference your Order Number or forward the Order Confirmation e-mail in any correspondence, and include a complete description of the technical issue you are experiencing, including any applicable error messages or codes. A technical support representative will respond to your request promptly via e-mail to assist you in resolving your issue.
How do I contact Customer Service if I am not satisfied with my Order?
If you have a question, concern or complaint about the String Temple Store, please feel free to contact Customer Service by emailing customerservice@stringtemple.com and we will do our utmost to address your request in a complete and timely fashion. Please reference your Order Number or forward the Order Confirmation e-mail in any correspondence, so that we may respond to your request quickly.
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